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General

  • Saving/Losing Data

    Your responses are automatically saved once they are entered and you move your cursor from one field to another. For long responses it is suggested you click SAVE often to be sure you don’t lose any d...

  • How to switch account type?

    If you wish to change your account type (recommender, Applicant etc), please follow the steps below: 1. Please log into your account and click the circle Icon at the top right of your page (head/shoul...

  • Print Preview Does Not Appear

    If you attempt to Print Preview and the PDF does not appear in a new window or begin downloading, your browser may be blocking the popup. Please change your browser settings to allow popups from the w...

  • How do I submit?

    Once your form is complete, click on the Finished? section to the left of the page. This section will either display errors in your form that need to be fixed, or submission instructions. If it displa...

  • Saving and Printing PDFs of Submitted Forms

    Once you submit a form it is always available to you as a PDF. To open the form as a PDF: Log into your account. Go to the section with the form you wish to save. Click on the name of the submitted fo...

  • Reuse previous year's form

    Unfortunately, we cannot retrieve the data from last year's application. All account data are cleared at the end of each admissions year to prepare for the new application year. Every year, the applic...

  • Do I have to submit to all the schools at once?

    No. You can submit a form of its own version to one school, then create a new version or modify an existing one and submit to different schools....

  • Over the character limit, but it let me type it in

    The system will not stop you from typing in as many characters as you want into any text box, however you will not be allowed to submit until you trim your response down to meet the character limit....

  • My information doesn't fit/Text is too small

    When you Print Preview your form, whatever you see is the same as what the receiving school sees when they print or download your submitted form in PDF. If your information doesn't fit or is too small...

  • Technical Support by phone

    We do not provide general technical support over the phone. Please start a conversation, providing as much detail as possible, and a team member will get back to you promptly....